New to Partner Portal
Partner Portal introductory video demonstrating first time login and password reset procedures.
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Brivo Partner Portal is the essential online tool to enable Resellers to manage their End User accounts. After August 31, 2022, all Resellers must use Partner Portal to view and interact with their End User accounts and all End Users must be migrated to Brivo Access. Below you will find valuable resources that detail the capabilities of Brivo Partner Portal. Check back periodically for updates.
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How to: Create a New Account in Partner Portal
How-to video demonstrating new account creation in Partner Portal.
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How to: Add and Edit Partner Portal Users
How-to video demonstrating how to add users and edit user information in Partner Portal.
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How to: Update Brivo Access Editions
How to video demonstrating the procedure to upgrade an end user's Brivo Access Edition via Partner Portal.
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How to: Add Subscriptions to Brivo Access
How-to video demonstrating the procedure for adding Mobile Passes, Access Cam, Visitor Kiosk, and Brivo Snapshot to an end user account via Partner Portal
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How to: Use Remote Access in Partner Portal
How-to video demonstrating the procedure to access an end user account using Remote Access via Partner Portal, including assigning partner assignments, duration windows, partner roles.
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How To: Access Cam Installation
How to video demonstrating the process to add Brivo Access Cams in Partner Portal
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How to Update Customer Firmware
Perform firmware updates on eligible customer control panels from Partner Portal. Search for the customer account, click on the Panels link, and select up to 10 panels to update at a time.
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Partner Portal- FAQ
Frequently asked questions guide for new Partner Portal users.
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Brivo Partner Portal User Guide
Through the Partner Portal, you will be able to create new Brivo Access accounts, view detailed information regarding your end-user accounts, and more.
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Partner Portal User Matrix
Visual matrix defining the different roles for partners may assign technicians when using Partner Portal and Remote Access when working in end user accounts.
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